If you want a new electricity connection with MEPCO, that is, Multan Electric Power Company, then follow the step-by-step application process. Since MEPCO has introduced both online and offline application procedures for the convenience of its customers, it has become an easy process for them to apply, track, and finally get their new electricity connections.
Ways of Applying via Online and Offline
1. Online Application:
You can apply for a new connection at MEPCO on their official website without any charges. The step is cost-free and would save time, which you will waste while visiting the respective office physically.
2. Offline Application:
If you need personal service, you can find the nearest MEPCO office, collect the application form, and complete it there.
Step-to-Step Procedure for New Connection
1. Collect all Necessary Documents
In case of online application, attach all the documents scanned in digital format in JPG or PDF format.
2. Fill up the Online or Offline Form
Online: Visit the ENC portal on the MEPCO website. Click on “Apply for New Connection” and follow these steps:
Offline: Report to your nearest office and fill out a printed application form. Provide photocopies of all your attached papers. Hand it over to the staff there. Your receipt and your senior number for tracking will come within a certain timeframe.
New Connections Depending upon the Requirement for Loads:
MEPCO is of the following type on their new connection classifications for your electricity.
- Category 1– till 15 kw: Standards that allow any home with it. They would take a bit approximately 30 days.
- Category 2 – 16 to 70 kW: For bigger requirements like small companies; processing will take around 44 days.
- Category 3 – 71 to 500 kW: Industrial connections, which will take up to 73 days.
Detailed Steps and Timelines for Category 1 Connections
- Submission (1 day): Submit your form online or in person, and receive a tracking ID.
- Inspection (3 days): Staff from MEPCO inspect the property to ascertain its eligibility for a new connection.
- Cost Estimate (2 days): If the property is eligible, MEPCO will estimate the cost to set up and issue a demand notice.
- Payment for Demand Notice (2 days): Pay the demand notice fee at an authorized bank and submit proof of the same to MEPCO.
- Verification of Wiring Report by MEPCO (3 days): MEPCO checks the wiring test report provided by your contractor.
- Connection Order Issued (3 days): Once all documents are verified and the money is paid, MEPCO issues a new connection order.
- Meter Installation (5 days): Once equipment is available, MEPCO fixes a new connection. Each category follows almost the same steps, though the processing time depends upon the load to be met.
Tracking Your Application Status
Once you submit your application, MEPCO provides you with a tracking ID that lets you monitor the status of your application easily.
Online Tracking: Browse to the ENC website, click on “Track.” Enter your tracking ID number and you will see how things are at the present moment.
Track In person or through telephone: Simply visit the MEPCO office or call the helpline along with your tracking ID for such updates.
Demand Notice and Payment Process
Demand Notice issued by MEPCO containing an approximate estimate of expenditure incurred for the provision of your connection. Pay in Visit any authorized MEPCO bank branch and pay and get the receipt from the bank. Deposit the receipt to the MEPCO office for verification. After verification, MEPCO will contact you concerning installing your final meter.
Customer Support and Further Assistance
If you have further queries or need assistance, customer service centers and online complaint systems are available at MEPCO for new connections, billing questions, and other issues. You may also contact them through email or visit your nearest office of MEPCO.
Conclusion
Applying for a new MEPCO connection is now quite easy and can be done either online or offline. Going through this guide will make the process relatively easy for every step involved in the process, track it all along for a hassle-free experience. From a new home to newly commercialized properties, the updated processes under MEPCO with enthusiastic customer support will make this process easier than ever.
